Effective Date: September 25, 2024

Welcome to the Terms and Conditions ("T&C") of our CronBuy Virtual Store. This page details the terms under which you can use our online services and website, hereinafter referred to as the "Service". By accessing or using the Service, you agree that you have read, understood, and agree to be bound by these Terms of Use (the "Agreement"), whether or not you are a registered user of our Service. We reserve the right to modify this Agreement at any time, provided that notice is not required or provided for non-substantial changes to the Agreement. If we substantially modify this Agreement, we will notify you at least seven (7) days in advance before the changes take effect, during which time you may reject the changes by canceling your account. Your continued use of the Service after such change takes effect constitutes your acceptance of the new Terms of Use. If you do not agree with any of these Terms or future Terms of Use, your sole recourse will be to not use or access (or continue to access) the Service. This Agreement applies to all visitors, users, and other persons who access the Service ("Users").

By performing any operation in our store, it is assumed that the customer has read and accepted these T&C. By accepting these terms and conditions, the customer declares:

• a) that they are of legal age and capable of contracting.
• b) that they have read and accept these General Conditions.

Read these Conditions carefully

When you use CronBuy services, you will be subject to the guidelines, terms, and agreements applicable to that Service. In case of discrepancy between the Conditions of Use and the Terms of Services, the Terms of Services will prevail.

1. Account Registration

You must create an account to use our services. You are responsible for maintaining the security of your account and password.

2. Services

• 2.1 We offer a variety of services related to technology, software, and security, as described in our online store and in the service description section.
• 2.2 We strive to provide high-quality services, however, we cannot guarantee the resolution of all problems or complete data recovery in all cases.
• 2.3 We reserve the right to modify, suspend, or discontinue any service without prior notice, when necessary for maintenance, updating, or any other circumstance.

3. Prices and Payments

The CronBuy site belongs to a US company, so prices are set in Dollars. Your credit card will be charged according to the current exchange rate applied by the issuing bank of your credit card. All transactions are subject to Stripe's terms of use.

4. Customer Service Contact Information

If you have any questions, concerns, or need assistance with our services, you can contact our customer service team. You can reach us through the following means:

• Email: support@cronbuy.com
• Phone: (+1) 3058466650
• Live Chat: Available on our website

5. Fulfillment Policy

We are committed to providing transparent and fair service to our customers. Below, we detail our fulfillment policies:

5.1. Returns and Refunds

We offer a full refund if requested within 24 hours of purchasing the service, provided the service has not started. Refunds will be processed through the original payment method within 5-10 business days from receipt of the requested service.

5.2. Cancellations

Orders can be canceled before the service starts.

5.3. Order Processing

Orders are normally processed within 1-2 business days. You will receive a confirmation email once your order has been completed.

5.4. Dispute Procedure

Upon receiving a dispute notification, we immediately review the transaction details and the service provided. We directly contact the customer to understand and resolve the issue. We gather all relevant documentation, including communication records and details of the service rendered, providing clear and detailed evidence supporting our position. We keep the customer informed about the progress of the dispute and work towards reaching a satisfactory resolution.

If you have any questions or concerns about our policies, please don't hesitate to contact our customer service team: support@cronbuy.com

6. Responsibilities and Limitations

• 6.1 We strive to offer high-quality services, but we do not guarantee the absence of errors, interruptions, delays, data loss, or other technical problems.
• 6.2 We will not be responsible for any direct, indirect, incidental, special, or consequential damages arising from the use or inability to use our services, including loss of profits, data, or damage to reputation.
• 6.3 In accordance with Florida legislation, our total liability will be limited to the amount paid for the services in dispute.

7. Applicable Law

These T&C are governed by US law.

8. Intellectual Property

All content on our website is our property and is protected by intellectual property laws.

9. Privacy Policy and Data Protection

We are committed to and protect your personal information as described in our Privacy Policy. By using our services, you accept our data practices.

10. Security in Services

At CronBuy, the security of your information and transactions is our top priority. We inform you that we implement the following security measures:

• 10.1 We strictly comply with the payment card industry data security standards (PCI DSS).
• 10.2 Our payment processor, Stripe, is certified as a PCI Level 1 Service Provider, the highest level of certification available.
• 10.3 Our entire website, including the payment form, uses HTTPS with SSL/TLS encryption.
• 10.4 We implement attempt limits and additional verification systems to protect our customers' accounts.
• 10.5 Our customers' payment information is transmitted securely and stored in an encrypted manner. We do not store complete credit card data on our servers. All sensitive payment information is handled directly by Stripe, our PCI-certified payment processor.

We are committed to promptly notifying our customers in the event of any security incident that may affect their information.

When requesting our services, you can be sure that your payment information and personal data are protected by the most advanced security measures in the industry. If you have any questions or concerns about our security practices, please don't hesitate to contact our support team.

By using our services, you accept these terms and conditions. If you do not agree, please do not use our services.